Frequently asked questions
Do you offer same day delivery?
Yes, we offer same day delivery for orders placed before 1 PM EST Monday through Saturday.
How much is your delivery fee?
Our delivery fee is $12.00
Do you have a minium for delivery?
Our delivery minium is $45.00 (not including delivery fee)
Will you let me know when the flowers have been delivered?
Yes, You will receive an email confirmation upon completion.
Do you leave the delivery if no one is home?
It is our policy not to leave any deliveries. If the recipient is not home, our driver will attempt to call and schedule a redelivery. If the recipient is unavailable by phone, we will call the sender and see how to proceed.
What forms of payment do you accept?
We accept ALL MAJOR credit cards including American Express. In addition, we also accept paypal.
Do you offer subscriptions and how do I sign up?
Yes! To sign up or to learn more about our subscription services, please call us at 302-539-6600 and one of our sales associates will be happy to answer all of your questions and to set you up.
Do you travel for weddings?
Absolutely! We travel up to 3 hours away.
What information should I have ready before I call to place an order?
When calling to place your order, please have your credit card information, the recipients address and phone number.
Do you do timed deliveries?
We would love to be able to accomadate everyone with an exact time of their delivery, but there are so many factors (funerals, weddings, weather, trafffic ect) that prevent us from doing this. We strive to have all deliveries completed in a timely manner.
Will there be substitutions with my order?
We strive to fill every order exactly to value. There are some instances when a particular product is unavailable due to circumstances beyond our control. We will always substitute to value or above when this problem arises.
Which funeral homes do you deliver to?
We deliver to Melsons Funeral Chapels in Ocean View, Frankford and Long Neck.
Which hospitals and nursing homes do you deliver to?
We deliver to the following:
Do you offer wedding consultations?
Absolutely, you can give us a call at 302-539-6600 to set up your appointment for a one on one consultation with Heather.